F.A.Q

If you want to ask us a question you can use our CONTACT

1. Print less colors – this will get rid of some of your setup and printing costs. The result is a less expensive shirts and a more affordable price.
2. Choose inexpensive shirts – there are a lot of good quality shirts that are cost effective. Think! recommends Hanes 5280 or Gildan 5000 100% cotton shirts
3. Print more shirts – if you print enough shirts to get to our next price break, you will potentially save lots of money. This will give you a lower per-shirt price.

The short answer is: almost anywhere. The long answer is there are some locations that require a special setup or type of ink. For those, an extra fee may be added. Here are the standard locations that do NOT require an extra fee:

• Full Front
• Left Chest
• Right Chest
• Center Front
• Left Hip
• Right Hip
• Full Back
• Back Tag
• Left Sleeve
• Right Sleeve

Some other locations that may require an extra fee:

• Off the collar 
• Off the bottom
• Printing on the inside
• Re-tag printing

Definitely! We love working with other artists. All we ask is that you provide your artwork as a vector AI, EPS, or PDF. If you design in Photoshop, that is fine too. Please supply us with a high resolution, layered PSD set at 300dpi. If you have no clue what any of that means, don't worry! Contact us today, and let us know what you CAN provide us with. Depending on the quality, an art fee may apply.

Think recommends measuring other shirts you have with similar designs. You can also cut out a piece of paper to the size you think you want printed and hold it up to your shirt. Most designs are roughly 9×12.

Yes. A bitmapped .tiff file is an image that has been scanned as or converted to lineart and saved in the tiff file format. There is either black or white on this image; no gray tones. A .bmp file can contain colors, and are generally very large in size and low in quality. We do not print from .bmp files.

Here are some specifications for those files:PDF
Colour: CMYK Resolution of images: 300dpi Fonts: embedded
JPEG
Colour: CMYK Resolution: 300dpi Fonts: Rasterised
VECTOR - AI, EPS OR CORAL DRAW
Colour: CMYK Resolution or images: 300dpi Fonts

We would advise to turn your OtherTee inside out before washing, wash it at 30 degrees Celsius and hang it out to dry. This way it will shrink less. You also shouldn’t iron the design directly under any circumstances so it’s best to turn your shirt inside out before ironing. This way your shirt will have a long and happy life :)

As long as you avoid these Top 10 common mistakes when using transfer paper, you shouldn’t go far wrong :

1. Don’t print on the wrong side of the paper.
2. Don’t forget to print on mirror mode.
3. Don’t forget to cut around the image carefully.
4. Don’t iron on a surface which isn’t flat.
5. Don’t be frightened to get the iron really hot.
6. Don’t keep the iron still.
7. Don’t forget to apply enough iron pressure.
8. Don’t leave any part of the image un-ironed.
9. Don’t forget to fix the image after you’ve removed the backing paper.
10. Don’t wash your garment before the printing has fully set.

Yes. Simply put, silk screened shirts are printed to last, heat transfers are not. That does not mean that vinyl transfer shirts are inferior.

Screen printed shirts, on the other hand, are actually ink printed onto your shirts. And while it may fade or crack a little bit, if you take reasonable care of your shirt, they’ll look great for years to come.

Not preferably. Web images are saved at 72 pixels per inch. Think needs at least 300 pixels per inch to get a decent print. The rule of thumb is that if you print an image out on a good laser printer at the size you want it printed on your shirt, and it looks jagged or ugly, that’s what the final print will look like.

Not every color garment discharges well. We did some testing to find out what colors worked and what colors didn’t when using discharge inks. Due to the intensity/amount of the dye used to make the shirts bright and vibrant, the following shirts do not work well when using discharge ink (which includes our Premium Standard Ink): Kelly Green, Red, Royal Blue, Lapis, Cobalt, Purple, Forest, Teal, and Turquoise. If you are going to print on these shirt colors, please note that lighter colors like white and yellow will be influenced by the shirt color remaining underneath.

With advancements in screen printing (including high mesh count screens and specialty presses) we can recreate a level of detail with t-shirts that was previously unattainable just 5-10 years ago. However, due to the way some garments are constructed, they will not work well with detail. The following is a list of those garments:

• Ribbed Garments
• Canvas Material (Aprons, Bags, etc.)
• Burnout Tees
• Pique Polos

These items do not work well with detail because they are not smooth like standard t-shirts.

Ribbed garments provide the best form fit of all blank shirts as they stretch to meet the size of the individual wearing them. This is great the for final consumer but makes printing on them a problem. When you pull a ribbed garment onto the press, it is not stretched out, so the ink only goes on the top of the ribs. Then, when the shirt is put on, the ink pulls apart, exposing a gap between the ribs that is not printed. We can apply more pressure on the press to try to force the ink into the gaps, but this limits the amount of detail that is actually shown on the garment. Because of these issues, we strongly suggest that you do not print on ribbed garments.

Screen Printing involves creating a stencil, known as a screen, and then using that screen to apply ink on the printing surface (in our case, apparel or promotional products). Each individual color is applied using a different screen, one at a time, combined to achieve the final look. The more colors a design has, the more screens that are needed, and the more setup time required.
The ink in screen printing is applied thicker than digital printing, which results in brighter colors - even on darker shirts. Screen Printing is the best option for designs that require a high level of vibrancy, specialty products, or for quantities greater than 6 pieces. While Underground Printing has no minimums for screen printing, price is usually a prohibitive factor under 6 pieces. Over 6 pieces, the per piece cost tends to be less than Digital printing (but not always).

Digital printing is a much newer process that involves your artwork being processed by a computer, and then printed directly onto the surface of your product. Digital printing is not a transfer - the ink is directly adhered to the fabric of your shirt. The fact that the design is processed and printed digitally allows for a quantity of one, since there are no screens or physical setup.
Digital printing is best used for items that require large amounts of detail and/or print colors, customers that require water based ink, and for orders of a smaller quantity (5 or less pieces). The fact that the digital printer does not use screens allows for a photographic print, with much more detail than traditional screen printing. As the ink is applied thinner (to achieve such detail), digital printing is best used on lighter colored shirts to allow the design to shine through.

Yes, Lay your t-shirt flat and put your iron on low to medium heat. If the iron is too hot, it may burn the cloth. Don't press the iron into the shirt too hard.

You can print on polyester with normal InkJet transfer paper. The normal temperature range for polyester is 170 - 200 degrees Celsius depending on the transfer paper. You can also try dye sublimation, which is made for polyester materials; it gives a permanent transfer that will last forever.

The following are some of the far more common items often heat pressed. The list by no means ends here.

• T-Shirts
• Caps
• Ceramic Plates
• Ceramic Tiles
• Mugs
• Mouse Pads
• Tote Bags
• Lettering
• Jigsaw Puzzles
• Wood / Metals
• Paper Memo Cubes
• Rhinestones/Crystals
• Other Misc. Fabrics & Materials